Our Services

 

Administrative management:

Email and Customer Service Handling

Calendar management and appointment scheduling

Preparation and monitoring of invoicing

Management of quotes and customer reminders

Writing and layout of documents

Invoice recording

Preparation and monitoring of payment

 

Sales management and customer support:

Sales assistance and order tracking

Responses to customer requests and after-sales service

Social media management and moderation

 

Content management and communication:

Writing articles and newsletters

Updating websites and blogs

Creation of basic visuals (Canva, basic Photoshop)

 

Project management and organization

Planning and monitoring of strategic objectives.

Coordination of teams (assistants, freelancers, service providers).

Process automation and workflow optimization.

 

Supervision of operations

Implementation of management systems (CRM, ERP, collaborative tools).

Performance analysis and KPI reporting.

Budget and resource management.

 

Growth and marketing strategy

Launch and monitoring of marketing campaigns.

Improving customer experience.

Management of partnerships and collaborations.